Reference

Privacy Policy for Your radenjp Account

Your account, wallet and game-session data sit under one Privacy Policy while you use Baccarat, Aviator, Symbols of Egypt or QRIS deposits on radenjp; access depends on local…

DANA privacy contextOVO wallet dataGoPay account checksQRIS transaction records
radenjp Privacy Policy for Your radenjp Account
CONTACT ROUTES

Where to Ask About Your Data

Fast privacy help is available when your request reaches the right team, so we keep data questions separate from general lobby chat. You can contact us through live chat after login, WhatsApp listed in your account, or email [email protected]. Our privacy queue is staffed 09:00–01:00 WIB, and we may ask for your username, masked phone number, or the last QRIS reference to confirm the requester is you.

Team online

Live chat after login

Open Account > Help > Privacy from your phone, then choose live chat. We can confirm your username and recent wallet rail without asking for your full DANA, OVO or GoPay credential.

WhatsApp privacy queue

Use the WhatsApp number shown inside your wallet page, not screenshots from social channels. We answer privacy cases 09:00–01:00 WIB and mask account references before passing them to the data team.

Email data requests

Send privacy requests to [email protected] from the email tied to your account. Include your username, device type and payment rail, then we will reply with the next verification step.

HANDLING RULES

Baccarat, Aviator and Wallet Data Handling

Account privacy works better when you can see the full path from sign-in to payout check.

Account details

We collect the name, phone number, email and username you submit during account creation.

Payment records

DANA, OVO, GoPay and QRIS references help us match wallet activity to your account.

Device signals

When you sign in from Android, iPhone or a shared tablet, we may collect IP range, browser type and session…

Cookie choices

Cookies remember your logged-in session, language choice and lobby route, including Sportsbook or Baccarat pages you opened.

Retention rules

We keep account and wallet records for the period needed to handle disputes, security checks and legal duties.

Change requests

If your phone number, email or name is wrong, send a request before making wallet changes.

Privacy Policy Questions We Hear Often

Clear answers help you decide what to share before adding DANA, OVO, GoPay or QRIS to your wallet. These privacy answers focus on account data, device records, cookies, game-session logs and contact steps. If your case involves a specific transaction, include the rail name and time stamp so we can find the right record without asking for extra personal details.

We collect the details you submit, such as username, phone number, email, login records and wallet references. We also record device and session data to secure access and connect activity to your account.

We share payment-related data only when needed to route, verify or investigate a transaction. Partners receive limited fields such as reference number, status and time stamp, not your full app password or private wallet balance.

Log in, open Account > Profile, and send the correction request from there. For sensitive changes, support may ask for a code, masked phone number, or recent QRIS reference before the edit is applied.

Yes, you can ask for a copy through live chat, WhatsApp inside your account, or [email protected]. We verify you first, then provide account, wallet and session records that we can legally share.

Cookies keep your session active, remember language choice and help return you to rooms such as Baccarat or Sportsbook. You can clear them in Chrome or Safari, but you may need to log in again.

We keep records for as long as needed for account service, security checks, dispute handling and legal duties. When a record is no longer needed, we delete it or remove details that identify you.

Only staff assigned to privacy, support verification or security checks can see your request. We limit access by role, mask unnecessary wallet details, and keep a log when your case is handled.